Frequently Asked Questions (FAQs)

Effective Date: August 4, 2026

Welcome to the Bareva Frequently Asked Questions page. Here you'll find answers to the questions we receive most often regarding orders, shipping, returns, payments, and customer support.

Summary

Orders

How do I place an order?

Browse our collection, add your favorite products to your shopping cart, proceed to checkout, enter your shipping and payment information, and complete your purchase.

Can I change or cancel my order?

Yes.

Orders may be changed or canceled before they enter processing or shipment.

Please contact us as soon as possible at support@bareva.shop.

Once an order has been shipped, it cannot be canceled or modified.

Will I receive an order confirmation?

Yes.

After placing your order successfully, you will receive an order confirmation email containing your purchase details.

Shipping

Where do you ship?

We currently ship only within the United States.

We do not offer international shipping at this time.

How long does shipping take?

Business days are Monday through Friday.

How much does shipping cost?

We charge a flat shipping fee of $6.99 per order.

No tax is charged on shipping.

Which carriers do you use?

Orders are shipped using one of the following carriers:

• USPS
• UPS
• FedEx

The carrier is selected based on destination and operational availability.

How can I track my order?

Once your order ships, you will receive a shipping confirmation email containing tracking information.

Tracking updates may take up to 24–48 hours to appear after shipment.

Returns & Refunds

What is your return policy?

We accept eligible returns within 30 days of delivery.

Returned items must be:

• Unused
• Unworn
• In original condition
• Returned with original packaging
• Accompanied by proof of purchase

Is return shipping free?

Yes.

For approved returns, we will email you a prepaid return shipping label at no cost.

Simply download, print, and attach the label to your return package.

When will I receive my refund?

After your returned item has been received and approved during inspection, refunds are processed within 7 business days.

Your financial institution may require additional processing time before the funds appear in your account.

How will my refund be issued?

Refunds are issued to the original payment method used during checkout.

Can I exchange an item?

If you receive a damaged, defective, or incorrect item, please contact us promptly.

Replacement items are subject to product availability.

Payments

Which payment methods do you accept?

We currently accept:

• Visa
• Mastercard
• American Express
• Discover
• Diners Club
• JCB
• UnionPay
• Apple Pay
• Google Pay
• Shop Pay
• PayPal
• Venmo

Available payment methods may vary depending on your device or payment provider.

When will my payment be charged?

Payment is authorized and collected when you complete your order during checkout.

Is online payment secure?

Yes.

Payments are processed using secure, encrypted payment providers that follow recognized industry security standards.

Bareva does not store complete credit or debit card numbers.

Products

What products do you sell?

Bareva offers a selection of jewelry, including:

• Rings
• Earrings
• Necklaces

Will the product look exactly like the photos?

We make every effort to display products accurately.

However, slight variations in color may occur due to differences in monitor or mobile device displays.

Customer Support

How do I contact customer support?

You may contact us using the information below.

Email: support@bareva.shop

What are your customer support hours?

Monday – Saturday

8:00 AM – 7:00 PM Eastern Time (ET)

Where is Bareva located?

Bareva

103 Walter Ln

Hamden, CT 06514-2632

United States

Privacy

Is my personal information protected?

Yes.

We are committed to protecting your personal information and process customer data in accordance with our Privacy Policy.

Information is used only as necessary to provide our services, fulfill orders, improve website functionality, maintain security, and comply with applicable legal obligations.

Do you use cookies?

Yes.

We use cookies and similar technologies to:

• Maintain website functionality
• Improve your browsing experience
• Remember your preferences
• Analyze website performance
• Enhance website security

Additional information is available in our Cookie Policy.

Need More Help?

If your question is not answered here, please contact us.

Bareva

Website: bareva.shop

Address:

Email: support@bareva.shop

Customer Support Hours:

Monday – Saturday, 8:00 AM – 7:00 PM Eastern Time (ET)