Order Cancellation & Change Policy
Cancel / Change Order Policy
Effective Date: August 4, 2026
At Bareva, we understand that customers may occasionally need to modify or cancel an order after it has been placed. This policy explains when order changes or cancellations are possible and how requests are handled.
Summary
| Item | Details |
|---|---|
| Order Cancellation | Available before processing begins |
| Order Changes | Available before processing begins |
| Request Method | |
| support@bareva.shop | |
| Processing Time | 1–2 business days |
| Order Cut-Off | 5:00 PM Eastern Time (ET), Monday–Friday |
| Cancellation Fee | None |
| Change Fee | None |
| Orders Already Shipped | Cannot be canceled or modified |
Order Cancellation
If you wish to cancel an order, please contact us as soon as possible.
Cancellation requests can only be approved if your order has not yet entered processing or shipment.
If your cancellation request is approved:
- Your order will be canceled.
- No cancellation fee will be charged.
- A full refund will be issued to your original payment method.
Once an order has entered processing, we may no longer be able to cancel it.
Orders that have already been shipped cannot be canceled.
Order Changes
If you need to update your order, please contact us immediately.
Depending on the order status, we may be able to assist with changes such as:
- Shipping address
- Customer name
- Contact information
- Product quantity
- Product size (if applicable)
- Product variant (if available)
Requests are subject to inventory availability and the order's processing status.
Once processing has started, changes may no longer be possible.
How to Request a Cancellation or Change
To request an order cancellation or modification, please email:
support@bareva.shop
Please include:
- Order number
- Full name used for the order
- Email address used during checkout
- Description of the requested cancellation or change
Providing complete information helps us process your request more efficiently.
Processing Timeline
Orders are processed according to the following schedule:
| Item | Details |
|---|---|
| Order Cut-Off Time | 5:00 PM Eastern Time (ET) |
| Business Days | Monday–Friday |
| Order Processing | 1–2 business days |
Orders placed after the daily cut-off, on weekends, or on U.S. federal holidays begin processing on the next business day.
Because processing may begin quickly, we recommend contacting us immediately if changes are needed.
Orders That Have Already Shipped
Once an order has been shipped:
- The order cannot be canceled.
- Shipping addresses cannot be changed.
- Product changes cannot be made.
If you no longer wish to keep the order after delivery, you may request a return in accordance with our Return & Refund Policy.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information during checkout.
If an incorrect address is provided:
- Contact us immediately.
- We will make every reasonable effort to update the address before shipment.
- Address changes cannot be guaranteed after processing begins.
Bareva is not responsible for delays or delivery issues resulting from incorrect shipping information submitted by the customer.
Refused or Undeliverable Packages
If a shipment is refused or returned because of:
- An incorrect shipping address
- Failure to receive the package
- Refusal of delivery
the order will be handled according to our Return & Refund Policy.
Additional shipping charges may apply if reshipment is requested.
Refunds for Approved Cancellations
If your cancellation request is approved before shipment:
- A full refund will be issued.
- Refunds are processed to the original payment method.
- Refund processing typically begins promptly after cancellation approval.
- Your financial institution may require additional time before the refund appears in your account.
Contact Us
If you need to cancel or modify an order, please contact us as soon as possible.
Bareva
Website: bareva.shop
Address:
103 Walter Ln
Hamden, CT 06514-2632
United States
Email: support@bareva.shop
Customer Support Hours:
Monday – Saturday, 8:00 AM – 7:00 PM Eastern Time (ET)
Policy Updates
We may update this Cancel / Change Order Policy from time to time to reflect operational, legal, or regulatory changes.
The latest version will always be available on this page and becomes effective immediately upon publication.